The first Tank Depot retail store was opened in Pompano Beach, Florida in 1998.
The second store opened in Houston, TX in 2003, a third store opened in Jacksonville,
FL in 2005, and a fourth store in San Antonio, TX in 2008.
At The Tank Depot.com we take advantage of the low costs of selling our products
online by passing the savings on to you! We will always provide you with quality
service and quality products . Our tanks are manufactured for us by the leading
plastic tank manufacturers from all over the U.S.
We are constantly adding new products
to our web site, and as always, our prices are unbeatable. Our web site is guaranteed
to be secure to protect your privacy while shopping online. We hope you enjoy your
Tank Depot shopping experience. If you have any questions, comments, or feedback
please don't hesitate to contact us.
"Give the customer what they want, fast delivery, quality tanks at unbeatable prices!"
In order to accomplish
that we cut down on unnecessary expenses,
we do not print catalogs and we don't have a large sales staff. We of
course pass all these savings on to you. Rest Assured though, we will provide
you with great customer service, simply e-mail us and we will address any of your
questions or concerns.
1627 South Dixie Hwy
Pompano Beach, FL 33060
If you have interest in joining
the Tank Depot Team please email us.
E-Mail at firstname.lastname@example.org
Order Cancellation Policy
Orders can be cancelled at
anytime prior to shipment for full credit. Customers cancelling orders after shipment
are responsible for freight charges & restocking fees (if applicable) incurred
by TankDepot.com on their behalf.
Orders may be cancelled prior to shipment by submitting an order cancellation request
Return Goods Policy
Due to the nature of our business, Tank Depot needs to maintain
a strict return policy. A return will only be accepted up to the duration and parameters
of the manufacturer's warranty for exchange or repair if a product is found to have
a manufacturing defect. The end user needs to acquire a Return Authorization from
the customer service department at Tank Depot. The defective product then needs
to be shipped in its original packaging to the location provided by the customer
service department at Tank Depot. No return shipments will be accepted by Tank Depot,
or by the manufacturer of the defective product, without the original packaging
and Return Authorization.
In some cases the sales department at Tank Depot may arrange an exchange with the
manufacturer for an alternative product. Once it is received in satisfactory condition
by the manufacturer, the original product will be refunded, minus a restocking fee
up to 25%, and the end user will be billed for the replacement product. The original
product must be returned in "As New" and “resellable” condition, in the original
packaging and with a Return Authorization provided by the customer service department
at Tank Depot. Any returned item that does not meet all three conditions will still
be considered the property of the end user; and will be shipped back to the end
user at the end user's expense. No refund will be provided for any product returned
that does not meet all three conditions. Additionally, Tank Depot reserves the right
to charge an additional 5% fee on all canceled orders, if the order has already
Rotationally Molded Tanks and Parts:
All dimensions are outside part dimensions
in inches and may vary by the Standard Rotational Molding Tolerance of +/- 3%
Ronco Marine & RV Tanks:
Ronco tanks are custom tanks and are manufactured when ordered. The manufacturer does not accept returns on any marine or RV tanks or cancellations on orders where the tank has already been manufactured (but not yet shipped). We apologize for the inconvenience. Please remeasure your dimensions before ordering.
Polylok Septic Tank Accessories:
The manufacturer does not accept returns
on any septic tank accessories. We apologize for the inconvenience.
Total Price Guarantee
If you see a lower advertised price from another site
for the same item, we want to know about it. Bring it to our attention, and we'll
gladly beat any competitor’s price.
Our policy applies only to advertised prices. It does not apply to special promotions
including rebates, free-with-purchase offers, or special financing. The price you
wish us to match must be verifiable on the Internet or through a printed advertisement.
The competitor's advertisement must be current. Total price comparison must include
freight cost, & sales tax, if applicable.
Requests for Total Price Guarantee may be submitted prior to purchase or up to 18
hours after order's entry.
Unless otherwise agreed in writing, all shipments are F.O.B. Shipping Point.
TankDepot.com will determine the point of origin of shipment, the method of
transportation, and the routing of shipment. All freight charges are the sole
responsibility of the purchaser. Purchasers requesting shipment by a different method
will be billed for any additional charges incurred. TankDepot.com, when possible, will
attempt to make shipments by the routing requested by the purchaser, but makes no
guarantee. All added accessorial fees will be charged to the customer (examples: lift-gate,
re-consignment, etc.). If your product is shipping to a residential address, a
university campus, a military base, a farm, a construction site, or any other nonbusiness
location, the freight companies assess a surcharge to your delivery charge. It is the
consumer's responsibility to inform us prior to delivery if the location for delivered
cannot accept a 53’ trailer delivery vehicle. Deliveries that cannot be made due to
vehicle size or access restriction will be billed as delivered. If a delivery is possible with
another vehicle, re-delivery will be made and an additional delivery fee will be charged.
Someone must be present to accept and sign for the delivery or the freight company
will have to return and may charge for additional delivery attempts. The receiver is
responsible for unloading all merchandise. Trucking companies allow a limited amount
of time to offload your product, because they normally have a daily route with multiple
deliveries and pickups. If that time is exceeded, you will be assessed additional charges
for waiting time.
Truck Access Requirements
Trucks up to 65’ in length may deliver your merchandise. In most cases they cannot
enter private driveways or roads, as there is insufficient room to maneuver and turn
around. When this is the case, prior arrangements must be made to deliver your order
to a predetermined location, preferably the nearest public road access to the original
Loss, Damage or Delay
Shipping dates are approximate and are based on prompt receipt of all necessary
information and approvals from the purchaser. TankDepot.com shall not be liable
for failure to perform or for delay in performance due to fire, flood, strike, or
other labor difficulty, acts of God, act of any governmental authority or of the
purchaser, riot, embargo, car shortage, wrecks or delay in transportation, inability
to obtain necessary labor, materials or manufacturing facilities from usual sources
or due to any other cause beyond its reasonable control. In the event of delay in
performance due to any such cause, the date of delivery or time of completion will
be postponed by such length of time as may be reasonably necessary to compensate
for the delay.
It is of utmost importance that
receivers make note of any damage to deliveries. All orders are shipped from Tank
Depot’s vendors only after they are inspected for accuracy and quality inspected
to insure there is no damage. Title is passed to the carrier at time of pickup and
it becomes their responsibility to safely handle the product to insure that it arrives
in the same condition as it was in when it left the facility. When you receive
your merchandise, make sure to inspect it carefully to insure it is in good, undamaged
condition PRIOR TO SIGNING FOR IT. If you accept it and sign that you
received it in good condition, the freight company is no longer responsible for
any damages that you discover later. The act of signing for delivery is acceptance:
(1) that your tank has arrived undamaged, (2) of ownership of the property (the
shipment) from the shipping carrier to the receiver. The person who
signs the Bill of Lading when tanks are delivered MUST note any damage on the
Bill of Lading (Delivery Receipt). Make sure the delivery driver also
signs that the product is damaged.
Tanks may become soiled in transit.
Dirty tanks DO NOT constitute damage and damage claims will be refused.
Please take pictures if possible.
Oftentimes, the damage is done to a part that can easily be replaced. If there is
no indication of damage, trucking companies will deny claims for damage in transit.
Tank Depot is not responsible for damage caused by freight carriers. Tank-Depot.com’s
vendors take great care to ship tanks that are in excellent condition. Once they
leave their sites, damage can occur while the tanks are in the hands of the trucking
company. If there is no notation of damage on the signed Bill of Lading, trucking
companies often deny claims of damage. It is their right to do so. It is important
that whoever receives the tanks be trained to look for damage and note it on the
Bill of Lading (Delivery Receipt.) Even if there is no designated space for such
a notation, it must be written on the Bill of Lading (Delivery Receipt). It is the
purchaser’s responsibility to notify Tank Depot of all damages within 5 business
days from delivery. Claims for damage or shortage or any other reason must be made
within 30 days from the date invoiced and must be noted on the Bill of Lading (Delivery
Receipt.) We value our customers and will do everything to a replacement tank at
no extra charge, as long as the damage is noted at the time of delivery. We will
NOT accept responsibility for damage done to the tank if the receiver of the tank
does not note damage. At this point you will accept ALL responsibility for the tank
and can file a claim directly with the carrier for the damage. We will be happy
to assist you with this process.
Errors on Our Site
Prices and availability of products and services are subject to change without notice.
Errors will be corrected where discovered, and Tank Depot reserves the right to
revoke any stated offer and to correct any errors, inaccuracies or omissions including
after an order has been submitted and whether or not the order has been confirmed
and your credit card charged. If your credit card has already been charged for the
purchase and your order is cancelled, Tank Depot will issue a credit to your credit
card account in the amount of the charge.
YOUR CALIFORNIA PRIVACY
If you are a California resident, California law provides that you be given the
opportunity to opt out of our sharing your personal information with third parties
that would use such personal information for their own direct marketing. Absent
such an opt-out, we may share your information with other Tank Depot businesses
to provide you with information about their products, services or promotions that
we think may be of interest to you. Accordingly, per California law, we provide
a way for you to opt out if you do not want us to share your information in this
manner. California residents can opt out of our sharing your information as described
above by contacting Customer Service, Monday - Friday 9:00 AM - 5:00 p.m. (Eastern
and requesting that you would like to opt out from receiving all marketing communications
from Tank-Depot.com Businesses. If you have already received communications from
us, it will expedite the opt-out process if you are prepared to provide us with
the exact name, and e-mail and/or postal mail addresses under which you have been
receiving communications from us. Please note that it may take us up to 30 days
to fully process your opt-out request. To review our complete Privacy Notice, please